Case study · Subtractive storytelling

Cryptography is invisible when it works.So we switched it off.

A sovereign cybersecurity company had three minutes to present to a national judging panel. We used the first minute to make the judges understand exactly what the company does and why it belonged in its category. We didn't explain certificates and keys. We showed what happens to a business without them. The company won its category.

Storytelling at Murfin Group

Storytelling, and the impact it can have.

At Murfin Group, our lead storyteller, Tom Finnigan, takes the time to analyse your business and work through it until he finds the idea that will work for you: your sticky idea.

In this case the technique was subtractive storytelling. We showed a complete system, then removed one part of it to show what that part does. It helped a sovereign cybersecurity company win its category at the Australian Technologies Competition 2026.

240+Applications
33National finalists
1 minTo land the idea
WinnerDisaster, Emergency & Risk Management
Watch · 90-second animation · plays automatically
01 · The problem

The curse of knowledge

Experts can't remember not knowing.

Psychologists call it the curse of knowledge. Once you understand PKI, certificates and key management, you can't picture what it's like not to. So the pitch starts in the detail, and the audience is lost by slide two.

Cybersecurity, quantum and deep-tech companies fall into this more than most. Their technology works out of sight. When it works, nobody sees it, and nobody can describe what they're buying.

The judges needed to understand the technology before the revenue and growth figures would mean anything. We had the first minute of a three-minute presentation to make that happen.

02 · The insight

You notice infrastructure when it fails.

Nobody thanks the water pipes. People notice them when the tap runs dry. Certificates work the same way. Every connection in a business, every login, payment and device, depends on a certificate proving it is what it says it is.

That gave us the story. The quickest way to show what the technology does is to take it away.

03 · The method

Subtractive storytelling.

We built the opening around a picture every judge already carried in their head: a normal organisation. Then we removed one layer and let them watch.

Step 1

Show the normal

3,000 people, four sites, a data centre, a few clouds. Everything works and everything talks to everything else.

Step 2

Reveal the hidden layer

Underneath sits a layer most people never see: certificates and keys, issued from one root of trust.

Step 3

Take it away

Internal websites stop at zero seconds. Logons fail, the Wi-Fi goes dark and the recovery tools fail too. Then we put it back.

04 · The result

A cybersecurity company won a disaster award.

The company competed in the Disaster, Emergency & Risk Management category, not cybersecurity. The subtraction story fitted that category. It presented certificate failure as what it is for an organisation: a disaster in progress.

It won the category against three other finalists. The win rested on the company's growth, traction and revenue. Our job was to make sure the judges understood the technology before they reached those numbers.

Several judges gave the same feedback afterwards: they understood immediately what the company does.Judges' feedback, Australian Technologies Competition 2026
Award presentation on stage at the Australian Technologies Competition 2026 awards night
Accepting the award, Sydney, September 2026.
Glass trophy: Disaster, Emergency and Risk Management Award, Winner 2026
Disaster, Emergency & Risk Management Award, 2026.
05 · How we work

We start with the story.

We spend the first month of every engagement finding your story. We look for the one idea your audience will remember, then tie it to something they already understand. The website, the pitch, the sales conversations and the content all build on that idea.

If your buyers can't explain what you do after 30 seconds, the problem isn't your technology. It's the story.

Your turn

What would your buyers lose if your technology disappeared tomorrow?

That's usually where your story starts. Let's find it.

A sample of our 2026 work